1. Introduction
SOBE 9TH STREET LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sobe9thstreet.us (the "Site") and use our commercial operations management, property administration, commercial asset management, and strategic investment support services.
Please read this policy carefully. By accessing our Site or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site or services.
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out contact or lead forms
- Request services or submit service requests
- Communicate with us via phone, email, or in person
- Engage us for property administration or asset management engagements
This information may include:
- Full name
- Phone number
- Email address
- Address or service address
- Project or engagement details
- Communication preferences
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information:
- IP address and geolocation (city level)
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device identifiers (with consent via cookies)
See our Cookie Policy for details on cookie-based collection.
2.3 Engagement & Service Information
During service delivery, we may collect:
- Property and asset details
- Project scope and requirements
- Engagement documentation and records
We use the information we collect for the following purposes:
- Service Delivery: To provide commercial operations management, property administration, and asset management services
- Communication: To respond to inquiries, send service updates, and follow up on completed work
- Scoping & Proposals: To prepare accurate scopes, proposals, and engagement documentation
- Compliance: To meet licensing, legal, and regulatory requirements
- Quality Assurance: To maintain service records and ensure the quality of our engagements
- Site Improvement: To analyze website traffic and improve user experience (with consent)
- Legal Obligations: To comply with applicable laws, regulations, and court orders
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We engage trusted third parties to perform services on our behalf:
- FormSubmit: Contact form processing and email delivery
- Web Hosting Provider: Server infrastructure, security, and SSL
- Google Maps: Embedded map display on our contact page
These providers are contractually obligated to protect your data and use it only for the specified purposes.
4.2 Legal Requirements
We may disclose information when required by law, regulation, subpoena, or government request, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. You will be notified of any such change.
4.4 With Your Consent
We may share information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Customer Records: 7 years after last service
- Engagement Documentation: 7 years after completion
- Communications: 3 years
- Website Analytics: 26 months (with consent)
- Cookie Preferences: 1 year
After the retention period, we securely delete or anonymize your data.
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- HTTPS encryption for all website traffic
- Secure form submission via FormSubmit
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Restriction: Request restriction of processing
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for cookie-based processing at any time
To request deletion of your personal data, contact us at [email protected] or call +1 (405) 503-5275. We will process verified deletion requests within 30 days, subject to legal retention requirements. You may also delete cookies and locally stored data through your browser settings at any time.
To exercise any of these rights, contact us at [email protected] or call +1 (405) 503-5275. We will respond within 30 days.
8. Children's Privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., Google Maps). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our data practices, please contact:
SOBE 9TH STREET LLC
2701 SW 81st Ave
Miami, FL 33155
Phone: +1 (405) 503-5275
Email: [email protected]